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Features


Easily collect feedback

Automate feedback collection across various touchpoints and channels to continuously collect feedback that is relevant, timely and actionable.

Craft surveys that are easy to fill, intuitive and mobile friendly.
Engage various channels such as web forms, SMS, emails, QR codes, social media, chatbots and your contact centre.
Effortlessly automate feedback collection through our secure APIs.

Unlock powerful insights

Gain a deeper understanding of your customers and employees, understand their biggest pain points and make data-driven decisions to drive better business outcomes.

Access a rich array of insights including Snapshot, Trend, Predictive, Benchmarking and Sentiment Analyses.
Leverage AI and natural language parsing to uncover sentiment and key experience drivers influencing customer loyalty or attrition.
Use our intuitive report builder to effortlessly create and export reports giving you more time to focus on what matters.

Enhance your reputation

Improve your digital and social reputation, improve visibility on search and maps and make it easier for new customers to find you.

Employ alerts and tickets to proactively address concerns from dissatisfied customers or employees.
Monitor and manage your online reputation across various platforms, including Facebook and Google.
Showcase positive feedback to enhance your brand reputation and make it easier to acquire new customers.

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